Utility Billing

The Public Works Department provides water, storm drainage and sanitary sewer service. Maintenance of the more than 200 miles of City-owned streets and boulevards also rests with the Public Works Department. Edina's municipally supplied water comes from 17 deep wells located throughout the city. Lateral and trunk sanitary sewer mains are built and maintained by the Public Works Department. Edina's sewage is transported along trunk mains to the Pig's Eye treatment facility in St. Paul, operated by the Metropolitan Council's Waste Control Commission.

Utility charges are based on a flat minimum charge that guarantees the service and provides a minimum amount of water. Consumption beyond that minimum amount of water or excess usage is billed at a rate per 100 cubic feet. Edina water customers are billed quarterly for amounts used and recorded by meters. Quarterly water bills also include charges for sanitary sewer services and storm drainage.

City of Edina 2012 Utility Rates:

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The City has contracted with Allied Waste for city wide weekly pickup of recyclables from all single-family, townhouses and multi-family homes of eight units or less. Residents should place bins, provided by the City, at the curb on collection day. A portion of Edina’s recycling costs are subsidized from state taxes passed through Hennepin County. Residents pay the remainder of the cost as a recycling service charge on City utility bills.

For more information, call the City's Utility Billing Division, 952-927-8861. For emergency water or sewer service 8 a.m. to 4:30 p.m. Monday through Friday, call 952-826-0375. For emergency water or sewer service after hours, call 952-826-1600. For information about recycling, call 952-826-0463.

Other utilities not provided by the City include:

• Cable Television. Comcast (formerly Time Warner Cable) is currently the only company that provides cable service in Edina. To arrange for service or report a problem, call Comcast, 612-522-2000.
• Refuse. There are five licensed refuse haulers for the City, with which residents must privately contract. They are Aspen Waste Systems, 612-884-8000; Allied Waste, 952-941-5174; Vierkant Disposal, 612-922-2505; Waste Management, 952-882-2300; and Suburban Waste, 952-937-8900. Garbage containers should be set out by the house or garage by 7 a.m. on pickup day. Containers should be visible from the street on pickup day, but should not be placed at the curb. After collection, containers must be stored out of view from the front street.
• Telephone. Qwest provides basic telephone service in Edina. To arrange for residential service, call 1-800-244-1111. To report a problem with your home telephone service, call 1-800-573-1311.